Katrina Mitchell
About Katrina Mitchell
We are a family real estate business rather than a corporate franchise. For us, your result is personal rather than just a number. Our team is dedicated to ensuring you are always kept informed throughout the entire sale process, and we pride ourselves on having clear and concise communications at all times. We treat people the way we would like to be treated ourselves. With courtesy, sincerity, empathy and respect. No games, no double-speak, no real estate industry jargon, just hard work and property expertise.
Katrina's Reviews
Agents who care whether you are the buyer or seller!
I can not thank the team at Mitchell’s enough for our experience during our recent purchase! Excellent communication, nothing was an inconvenience, and they went above and beyond. Whether you are buying or selling, speak to Scott and his team, they will look after you!
This is the second time that I have had Scott sell my home. I have also purchased a property using Mitchell's realty. Both have been a seamless and stress-free experiences. He is attentive and professional with an easy-going attitude who is a pleasure to deal with. I would highly recommend Mitchell's Realty when buying or selling your home.
Exceptional level of service above and beyond .....
Acting on behalf of my disabled cousin, I was fortunate enough to discover a house listed with Mitchells Realty in Hervey Bay. The service from every member of the team went far beyond normal expectations in providing assistance to myself and my cousin resulting in a smooth change of ownership and a very happy new householder. I heartily recommend Mitchells for your real estate dealings.
Melinda was professional and helpful every step of the way!
Melinda was the agent we liaised with for most of the purchase. She was nothing short of professional from walkthrough to settlement, friendly, extremely knowledgeable and helpful throughout the entire process. She was transparent in her communications between the sellers and us. Scott was also easy to deal with. He was professional and forthcoming with information when asked a question. This real estate was nothing short of great! We would use them to sell or rent out our house in the future as you got the feeling you are looked after by them. Great overall buying experience (especially because they work for the sellers, this exemplifies their professionalism)!
Honest, Reliable Agent who gets the deal done!
Scott was very knowledgeable, accurate & honest in his assessment of my property. He promoted it very professionally and it sold quickly. Scott and his team kept me up to date and were very reliable. I have no hesitation in recommending Scott!
We have recently sold our home with Scott and Katrina. At the time of listing Scott made some recommendations regarding the presentation of our home. At the time we thought, OMG, so much work to do! But, once we seen the results in the marketing we understood why and what a difference it made to the marketing of our home. They worked hard to get a result, through many hurdles and we are very grateful for that. This is our third dealing with them over many years. They have helped us buy and sell, and the experience has been consistent every time. Highly recommend them
Our house sold prior to marketing with our property only being listed on Scott and Katrina's extensive data base. We dealt directly with Melinda in Scott and Katrina's absence and we found Melinda wonderful to work with. Both Melinda and Karen were prompt with any queries that we had, and the entire process was very professional and stress free.
We certainly recommend Scott and his team, so go on and give them a call, you won't be disappointed.
Honest and Reliable Family Agency.
Buying sight unseen from NSW was an anxious/nerve racking decision but Scott, Katrina and the office staff made it an easy and seamless transaction. Their knowledge of the area and their communication far exceeded my exceeded my expectations.The whole team was there to answer any questions we had and put our minds at ease. I cannot thank them enough for the excellent service they provided.
Mitchell’s Realty just sold my house, I’m very happy with the result. Scott is very professional, understanding and committed to achieving the best result for his clients. Mitchell’s Realty do there very best from marketing to settlement. I’d recommend Scott, Katrina and their staff to anyone thinking of selling and purchasing in the Hervey Bay area. All the best to your family business.
Scott and Katrina are the only agents in Hervey Bay you should contact if you are looking to sell your property. Their personalised service is first class and they have a broad knowledge base when it comes to understanding the local market. I do not believe any other agent in the Bay could have developed and provided a marketing campaign superior to that used to sell our property and when they say that they will get back to you with further details or arrange to be there do.
To Scott & Katrina Mitchell,
Selling a precious family home can be stressful but I found Scott and Katrina to be professional, compassionate and extremely helpful in all ways during this process. Scott’s understanding and willingness to go out of his way to guide me forward was very appreciated and true to his word and the property was sold at the best possible price.
The friendship developed with the Mitchell’s throughout is valued and I'm thankful for their patience and endurance with selling my property for me. I have no hesitation in recommending Scott and Katrina Mitchell as agents to anyone buying or selling property in Hervey Bay.
Lesa Tacon
Scott and Katrina
Thank you so much for your persistence with selling our property. In such a tough market, I found that your attitude and willingness to assist helped us to remain positive about the sale at all times. Your ability to adjust our approach and capitalize on different strategies secured our sale and has allowed us to move on.
Your support throughout the entire sale process was excellent!
Thank you
Jason Calear
Hi Scott,
Just a note to say thank you for helping us to sell our property at 34 Edward st Urangan. From initial appraisal inspection through to marketing, buyer feedback , contract & settlement you have given us friendly, personal and professional service. We are very pleased with the outcome and greatly appreciate your efforts in achieving this.
Thanks again and all the best to yourself Katrina and your staff.
Regards
Ian & Jodie Heiniger, FirstSun Holiday Park
Dear
Scott and katrina
We would like to thank you for your personal and professional service.
You made selling our house a very easy and stress free experience, even though the circumstances relating to the house were difficult.You were able to taylor the package to our specific needs, resulting in a very quick sale.
We have already recommended you both to others in Hervey Bay, and will continue to do so.
Thank you
Rob and Claire Cole
Hi Scott & Katrina
I would like to take this opportunity to thank you guys for your professional and enthusiastic approach in the recent marketing and selling of our property.
Your advice and constant feedback was impressive to say the least; a week would not go by without some sort of feedback on the marketing of our property. The whole process was completely stress free thanks to your professional approach.
I certainly would be proud to recommend you both to my friends and colleagues in the future.
Thanks
Eric & Nelly Schipper
Happy Clients !!
Scott & Katrina Mitchell
We would just like to thank you for the generous and thoughtful gift of a voucher for a dinner at Wild Lotus Restaurant & Bar. This was certainly much appreciated & in all the properties we have purchased over the years this was the first gift. Thank you.
Also we would like to congratulate you on the folder given to us on settlement day.This too was most helpful and professionally put together.
And we would also like to thank you for being away on the new boat when we decided to inspect our new home at 11 Bounty Circuit because had you not been away we may not have met your assistant Christabelle. She was an absolute delight to deal with & so professional and helpful in every way. We have dealt with a lot of Real Estate Sales Professionals in our years of buying & selling real estate & it is obvious Christabelle is headed in the right direction.
Congratulations and thank- you to Christabelle & thank you Scott & Katrina Mitchell
Ken & Elinor Schirmer
Listing our home with Scott & Katrina Mitchell proved to be the best decision we made in real estate for a number of years due to their efforts towards selling our home. We felt Scott was genuine and knew his business very well when we had our first meeting and felt confident in the advice being offered. We had it on and off the market for a number of years. We appreciate all the assistance, support and guidance throughout a difficult process, especially their tenacity . Their attention to detail and professionalism were key to the success we achieved. Most importantly their understanding of our issues in selling into a soft market. We needed a trustworthy agent to provide reliable advice and their experience in the Hervey Bay market values was appreciated.
Scott & Katrina's assistant Cristabelle provided excellenet communication throughout the sales process and the outcome was positive with a win-win situation being realised as we were keen to depart the market.The patience of Scott & Katrina has been highly appreciated as this was an anxious time for us given the big decisions to make. We felt their team were very thorough and addressed our concerns throughout the entire process .
We highly recommend them as an extremely strong customer service focus & strong culture . They are a reputable agent who will work in the best interests of all parties involved.
Regards
Pip Close and David Jeffrey
I would like to thank Scott & katrina Mitchell for their professionalism in the sale of my property at 43 kent St Urangan. They did an excellent job in selling my property which had previously been listed by another agent and failed to produce an offer.
Thier assistant Christabelle Lim was also extremely professional and kept me regularly informed on the progress of the marketing and sale of my property.
Thanks again
Damien Frey
Dear
Scott & Katrina
We do thank you and your team for the result achieved on the sale of our home at 9 Bell Street, Point Vernon. At all times, we felt you were working with your best efforts for us and were very willing to listen to any of our concerns.
Sybil & Jack Sprott
EXCELLENT AGENTS!!!!!!!!!!!!
Scott and Katrina Mitchell worked exceptionally hard and provided great communication. Always honest helpful, knowledgeable and fair. Very friendly and always professional. I would not use anyone else if and when I sell or buy another house.
Liz & Randal
Scott & Katrina Mitchell Licensed Real Estate Agents - Sales & Marketing
We have nothing but praise for Scott & Katrina Mitcell and their assistant Christabelle. The whole process from start to finish was dealt with in a very professional manner. All the way through we were kept in the loop, and nothing was too much trouble. The marketing package would be one of the best we have dealt with by far. We would not hesitate to utilise their services in the future.
Cheers
Melinda Whitworth & Meryl Arnold
Katrina & Scott Mitchell went out of her way to show us many houses and made it possible to view the house we did end up buying at least three time over two days. Highly recommend dealing with Katrina & Scott . The assistant Christabelle also went above and beyond to asist us with our purcahse and kept us informed at all times. She made every point very clear during the transactions and her very kind assistance after the deal was incredible.
Peter & Catherine Twiggs (Buyer)
Scott & Katrina Mitchell provided us with a great marketing strategy for the sale of my property at 11 Tudor Ave Urraween. The internet marketing and quality video production provided by them attracted many interested parties to view the property in those first few days and in the end I didn't even need to have an open house.
I was prepared to be realistic and meet the current market value for properties in our area and within 6 days of placing the property on the market I had a signed contract.I highly recommend the Scott and Katrina Mitchell and their professional team for the sale of your property.
Yours sincerely,
Helen Smith
Scott & Katrina Mitchell Licensed Real Estate Agents - Sales & Marketing
Jane and myself could not fault any of our dealings with both Katrina and Scott. Nothing was too much effort -every question we had was followed up promptly (like asking for a second inspection of this property within two hours of the first inspection and numerous negotiations with the vendors). The take-a-way brochure provided by the agency on this property is one that we have never come across before and was great to show and discuss with our family and friends. As we had a 90 day settlement, the brochure was invaluable to flip through and check on room layouts, colour schemes and room dimensions weeks later into the contract. They assisted and worked closely with our finance broker and solicitor in meeting contract timelines. Following settlement we were presented with an information pack which has been invaluable given that we are new to the area and made it so much easier when selecting removalists and dealing with connection of services like gas, power and water. Lastly we even received a phone call a couple of days later to see how we were going with our shift into our new home. Scott and Katrina are friendly, always cheerful and do everything to ensure that you have a happy experience in your purchase. The values and attitudes of Scott and Katrina are also reflected in their exceptional staff who treat you like a family and nothing is to much to ask. When it comes time to sell down the track, we believe that we would feel the same way from a sellers perspective and to this end, we will be following up Scott and Katrina. We have no hesitation in thoroughly recommending this team and their happy office staff to anyone thinking of a purchase or sale of a property.
Colin & Jane Mibus (Buyer)
Dear Scott and Katrina
On behalf of the family it gives me great pleasure to thank you both for your expert and encouraging work in marketing and selling our house at 14 Lido Parade Urangan.
I very much appreciated your practical advice and your instant availability and your regular updates during the time the house was on the market.The family agrees you were a good sales team and we are very glad that we decided to
entrust the process to you.
I think you recognised that it was quite an emotional experience for all of us and your steady and consistent engagement helped keep us balanced and on track.
Best wishes
Colleen Milling
Dear
Scott & katrina
I have had the pleasure of dealing with you and Katrina for more than 5 years. You have been a pleasure to deal with at all times. You are very easy to communicate with and have always kept me up to date with matters on selling my properties.
I have dealt with a lot of agents and it is very hard to actually come across with someone you can have a bond and you can see they are really looking out for your interests and work sincerely. That’s why I choose you to sell this property at 22 William St Urangan and our other investment properties over the last 5 years.
I also wish to note that your assistant Christabelle Lim was very helpful when you were away in Brisbane and I needed some assistance with matters on the property at William St. I called in the morning to get some measurements for curtains for the windows and she called me back with the details by lunch time now that’s service for you. I needed this information urgently as I had someone bringing up the curtains to install at the home from the Gold Coast the same day. Christabelle also kept me always update with what was happening at all times via email and phone during the inspections and sale negotiations.
I would have no problems in recommending your sales team to anyone I would come in contact with buying or selling their home in Hervey Bay.Thanks Scott and Katrina wishing you all the best for your agency and your team in future.
Thanks again
Snezana Mihaljcic
Dear
Scott and Katrina,
As you are aware Rita and I have now taken ownership of our new home at 3 Jasmine Court Dundowran Beach.
This was indeed an exciting and a very important decision for us as we took our first steps towards retirement. The role that your team played made the process a very easy and memorable time in our lives.
Rita and I just want to say "thank you" for your valued contribution and for making the transition in our lives so easy. We consider the following points to be the highlights of our dealings with your team:
• You not only had a obligation to the seller but you also acted very professionally for the buyer.
• You did not hesitate when we called you to inspect a few houses (given very little notice) -- for all you knew we could have been tyre kickers filling in time.
• You acted promptly and responsibly.
• Christabelle, is a perfect example of how a staff member should represent a company in the absence of the owner. She was always pleasant, prompt and very very helpful. Christabelle is indeed an asset to your company.
• Your companies follow up service is outstanding --always keeping us informed.
• Nothing was ever too difficult to handle.
• Your frontline staff on the reception desk need to be commended for their prompt and efficient service.
Finally, many thanks for the wonderful Dinner voucher ($80.00) which we will use once we have settled into our new home.As an experienced retailer of some 41 years and a business owner for 9 years I was able to still learn some important customer service tips from you both.
Well done!!!!
Regards
Brian and Rita Fielding
Dear Scott and Katrina
It is with great pleasure that I take the time to write and thank you botrh for the excellent manner in which you conducted the recent sale of my home.All members of your sales team were courteous and I was kept in the loop at all times.
Christabelle was so very professional, so very, very helpful in answering any questions I had and nothing was never a hassle for her.
Scott, when you first visited my home I knew you were the real estate I wanted to use. Your enthusiasm and ‘wanting’ to sell my home was refreshing.
It was a whirl wind sale with out a doubt, contract on it in just over 24 hours of marketing and your team made it so easy and stress free for me.I can not thank you enough for all you have done for me and I have no hesitation in recommending your services to anyone that is wanting to sell their property.
Kind regards,
Lisa Chappell
Scott & katrina
"We where interested in working with Scott and Katrina Mitchell as they worked with video and social marketing techniques which in our view is ahead of the curve and from our research at the time, was making the biggest impact and moving the most properties.
As we work in cinema advertising and produce video for a living, this concept appealed greatly. The market was a little slow and traditional marketing efforts with another very good real estate agent didn't seem to be punching through the clutter of other properties competing at the same price point. We made the decision to switch to Whitney Mitchell Real Estate to see how compelling this marketing technique was.
Within one week, our viewing numbers had trebled in the same time frame and buyers where coming through our property. It still took some time, but we achieved a good result in a reasonable time frame.Scott and Katrina where easy to work with and very personable. We are happily building our new home now and would love to recommend Scott and Katrina Mitchell if you're looking to sell your property today!"
Best regards,
Shannon & Tanya Glen
Hi Christabelle
Thanks to ‘The Team’.
Scott: for all the advice, the marketing strategy, persistence and negotiating skills in a challenging sale. The challenge was the property being a rural residential home on 3.5 acres and a very subdued market. The sale achieved a good result in a short time frame (2 months). We have watched similar properties in the area on the market for up to 2 years, and then sold at fire sale prices.
Katrina: for the planning and organising.Christabelle: for keeping us updated on all aspects pre, during and post-sale.The professional team of Whitney Mitchell Real Estate, we would recommend if you're looking to sell your property.
Scott knows the market take his advice!
Thanks & Regards
Manni & Judith, 71 Lord street Sunshine Acres, Now - Bonbeach VIC
Hi Scott,
A big thank you to you and your team for the service and commitment you gave us in selling our house. As you had sold our previous house with the same attitude we had no hesitation in asking you to market and sell our next one and you didn't disappoint us.
We would definitely recommend you to anyone looking to sell their property in Hervey Bay.
Thanks
Pat & Peter Warner
Scott & Katrina
Sold Within 24 Hours!
We would like take this opportunity to thank Scott & Katrina and their professional team.It's not all about timing but the professional campaign and advice you delivered lead to great results!
Great results come with a consistent, personalised service & we believe you tick all the boxes!!
The service and commitment you gave in selling our home, left no room for disappointment.We would definitely recommend you to anyone looking to buy or sell their property in the future.
Thank-you.
Kind Regards
Michael & Julie Hooper
Scott & Katrina Mitchell
What a pleasure dealing with real estate agents who are not only honest but have both purchaser and vendors best interest at heart. Not your typical agents who are looking for a sale at any cost but in fact who puts a lot of effort in
making sure a fair deal is done and all parties are satisfied.
We purchased through Scott & katrina Mitchell on this occasion but would have no second thoughts about using these guys as our agent when we are ready to sell and definitely will make them our first contact when we are ready to purchase again.
Kind Regards,
Denise Foulston
Scott & katrina Mitchell
I must thank Scott and Katrina for the excellent result in selling my land at Booral. I had been listed with another company, but decided to change after receiving very little interest on my property. With a couple of pro-active measures suggested they had the block sold within a month, allowing me to purchase another property I was wanting.
Excellent service from all the team including Christabelle Lim. I would recommend Scott & Katrina Mitchell to anyone thinking of selling or buying and they will certainly be my first choice in any future real estate matters.
Shaun Taylor, Hervey Bay Qld
Scott & katrina
During the sale period we found Scott & Katrina Mitchell to be first class in the business, this being our third real estate sale in the past seven years. Scott, Katrina and Christabelle played leading roles in the process with untiring effort and professionalism at all times along with a friendly and personal attitude.
The presentation on the internet, photography, street signage, open house presentations and honesty were also of a very high standard not often found.The sale was conducted over a period with the market very slim in the price range required but with dedication and hard work the sale was brought to a successful conclusion.
We will be recommending Scott & katrina Mitchell to anybody we find with interest in selling or buying property. We have already recommended their team to several people.
Cos & Marion, Gordon 19B Campbell St, Torquay. 4655
Scott & Katrina
We would like to thank you both for the way you handled the sale of our property. We appreciated your professional manner and the way you kept us up to date with progress during the time the property was on the market. And again thank you and all your team for what we believe was a very good outcome in today’s challenging marketplace.
All the best !
Joy & Tony Smith
Katrina & Scott Mitchell
Thank you to youboth and your team. Because it is such a stressful time buying/or selling a property we found it best to put our trust in Scott & Katrina Mitchell to do the best possible job selling our property as they are familiar with the area and has been in the business for many years. He was able to give both recommendations and advice on how best to sell the property and in so doing we had a buyer within the first two weeks of advertising. We can’t thank you guys enough as we can now look forward to our retirement.
Best regards,
Lorraine Sweeney (& Trevor Sweeney), Internal Sales, Ph: 07 3277 6611 Fax: 07 3875 1531
Scott & Katrina
Thank you and your team for the amazing result achieved selling our home in Hervey Bay. We were very pleased when after only a month on the market we had an offer made, which resulted in a speedy sale. We achieved our expected sale
price, and couldn't be more satisfied with all of your services. We have already passed your details on to family and friends. Having dealt with Real Estate's on many occasions, you guys are in a different league, The best!
Korrie & Leon Greenway
Scott & Katrina
I congratulate you both for the service you provided in effectively selling my unit within a record time. Scott had previously sold a unit for me (in one day) and I chose his services again for the record time in which he sold my Urangan unit.The Pialba unit was not sold in that time period, however it was sold within a month of placing it on the market. I was not surprised as I felt confident that Scott and his team had approached the sale in a positive manner and
had a firm understanding of the current market.
Initially I thought the cost of marketing the property was more expensive than other agents, however the marketing package, including the photographic images of the unit proved to be a success in the quick sale of the property.
I can highly recommend Scott & Katrina Mitchell (and I already have) to any person who is looking for agents who understands the market; delivers on what they say they will do for the client, and undertakes all aspects of the sale of property in a professional and friendly market.
Kind regards,
Suzanne Barnes
Scott & Katrina
Your team are professional, motivated and friendly. Scott has worked on my behalf twice during the last two years and i would definitely call upon him again. He gave me sound advice and helped me sort out some repairs i needed to make on a house i was selling.
Regards
Mandy
Katrina, Scott & Christabelle
We would like to thank your team for the friendly and professional way that you conducted the sale of our home at 63 Bounty Circuit in Eli Waters, your professionalism is one of a kind, thanks again. Your determination and strive paid off and is greatly appreciated We were also impressed with the communication through out the process - thanks Christabelle for all you hard work keeping us informed step by step.
Thanks again !
Jayne & Neville Russell
Dear Scott & Katrina,
Gwen and I would like to convey to you both and your staff, our gratitude re the handling of the successful sale of our property at 20 Scenic Crt Dundowran Beach.
Your professionalism, enthusiasm and positive approach, we believe,was a major influence in the sale. We cannot speak highly enough of the service we received and do not have any reservations in recommending your company to anyone who wishes to market their property.
Sincerely,
Peter & Gwen Tracey
We were very impressed with selling techniques offered by Scott & Katrina Mitchell in particular the assistance with presentation of the property, the advertising options and probably the most important aspect to us was the constant communication either by email or phone. If the representative was running just a few minutes late we would get a phone call and right through the selling process we knew exactly what was happening at any particular time. This sort of communication is somewhat of a rarity these days.
All the sales team were pleasant to deal with and we are very pleased we selected Scott & Katrina Mitchell to sell our home.
Pam & Rex Risk
Scott & Katrina
It was a great outcome in the end and we were very impressed with you service please feel free to use this as you see fit:
With our family rapidly growing, we made the decision to sell our home and decided to partner with Scott & Katrina Mitchell following glowing reviews we had received from friends and colleagues who had dealt with their team in recent times.
To say that we were impressed with the overall service and ultimately the outcome of partnering with yourselves would be an understatement to say the least. Through the expertise of Scott & Katrina Mitchell and their assistant Christabelle Lim , our house was sold in 17 days! Add to that the fact that the house was sold for a price that we were extremely happy with – our experience working with this sales team has been an absolute pleasure.
I will certainly be teaming up with this dedicated team of professionals for any future real estate needs, and I would absolutely recommend them to anyone looking to buy or sell in the Fraser Coast region.
Thanks again for your efforts!
Cheers,
Robbie Cornelius
When we decided to downsize from our family home to a retirement villa our son, who used to work in Real Estate sales , recommended Scott and Katrina Mitchell. We are glad we took his advice as, while they sued the latest in technology and made an excellent video presentation of our home, they did not forget the importance of the “Human Touch” showing friendliness and understanding. Their professionalism worked well as our home was under contract within 24 hours. Through excellent negotiation, they achieved both seller and buyer satisfaction.
Thank you Scott, Katrina and your wonderful support staff.
Cecil and Shirley Bennett
Scott & Katrina
As we settle into our new home, we want to take a minute to thank you both for assisting us in finding our dream home in Dundowran Beach. It was a pleasure to work with someone who listened to what we wanted in a house and not what they 'thought' we should have.
It was equally reassuring to have your experience on our side to negotiate on the price for us. You have maintained the perfect balance of professionalism, good humor, patience, understanding and diplomacy. We can't thank you enough - we love our home, the neighborhood, and the community! You are our “Go to Realtor” and we look forward to working with you again!
Vern and Annemarie Heidegger
Scott and Katrina
Thank you so much for your persistence with selling our property. In such a tough market, I found that your attitude and willingness to assist helped us to remain positive about the sale at all times. Your ability to adjust our approach and capitalize on different strategies secured our sale and has allowed us to move on.
Your support throughout the entire sale process was excellent!
Thankyou,
Jason Calear
Hi Scott,
Thank you so much for your timely response to my request for an appraisal.
Your attached appraisal is by far the most professional I have and the fact that you did this, knowing there wasn’t a sale for you is commendable.It is refreshing in an industry that appears to be oversupplied with care-less sales people to find someone who is prepared to go the extra mile.
Rest assured I will have no hesitation in recommending you to anyone wanting to sell.Please use this where suitable as I’m not given to unwarranted praise.
Kind regards,
Dawn Dwyer
To
Scott & Katrina Mitchell
RE: Purchase of 55 Curlew Terrace River Heads
My partner and I recently purchased our first home through Scott & Katrina Mitchell. After months of looking and dealing with other real estate agents we were frustrated, stressed and deterred to the point of nearly giving up. The down to earth and personal approach Scott & Katrina gave us, helped make our purchase exciting and pleasurable, without the stress. It is hard these days finding someone to trust in the real estate game without the “hard sell” attitude most agents have. We do not hesitate in recommending Scott & Katrina and will definitely be contacting them in the future with any of our real estate needs.
Yours truly,
Stephen & Eliza Carige
Hi Scott,
I would like to take this opportunity to say thank you for all of your help with my recent house purchase in Hervey Bay.Being new to the investment game I found your advice and service to be professional as well as friendly. I will definitely keep you and Katrina on my records for any future real estate dealings in Hervey Bay.
Thanks again for you help. Please feel free to use this email for your references.
Best regards
Kylie, KYLIE CALLINAN | Infinity Holidays, Team Leader - Trumps|
I first met Scott & Katrina Mitchell 7 months ago when trying to purchase a property in Hervey Bay .I was immediately impressed by their likeable & easy-going personalities. I was also impressed by their knowledge of the property I was interested in. I knew that Scott & Katrina where the team who would find me the property I wanted at the right price.
Despite set-backs on the sale of my property on the Gold Coast, Scott kept in touch with me. When my property was finally under contract Scott showed me the house I have now purchased.
During the purchase period Scott did all that I asked of him & kept me informed of the progress by phone & email. If he was not sure on a subject he would find-out & provide me with the answer. Nothing was too much trouble & he was always there if I had any problems.
Scott & Katrina are a very dependable, conscientious & dedicated Real Estate Agent team .I will certainly recommend them to friends & family & believe your company is fortunate to have staff members with such high standards.
Robert Garrett
To any potential sellers in Hervey Bay
We had an investment property in Hervey Bay for several years and were immediatly impressed by Scott & Katrina Mitchell whenever we requested information in regards to market conditions.This led us to choosing Scott & Katrina to sell our property when teh time was right.
They acted in a most professional manner and always kept us informed of any progress with the advertising and subsequent sale.Nothing was too much trouble for Scott & Katrina.My husband and I will certainly recommend others to use this great team to sell their property in the future and we wish to extend our sincere thanks for their hard work.
Warmest regards
Jeanette & Ian Harvey
Hi Scott
I would like to say Thank you to both you and Katrina for selling our house in Toogoom.
It was a pleasure to have you both work for us. I appreciated your friendly, honest and professional attitude during the time we had the house listed for sale. It was reassuring to get your regular updates on the progress throughout the entire selling process.I would recommend any potential seller to list with you.
Once again, I can't thank you both enough for all your help and consideration in what was a difficult situation for us.
Warm Regards
Liz Evenden
G'day Scott
We have just about settled in down here in the big smoke. Anne and I would like to commend you and Katrina for your professional advice and actions that resulted in the rapid sale of our house at a premium price in Queben Court Kawungan.
We will ensure our friends and family know who to contact when looking to buy or sell in Hervey bay in future.
Sincerely yours
Alan & Ann Bray
Trying to sell even a well presented and realistically priced home in the current financial crisis can be a difficult task. At the end of the day, nobody worked harder to present pre-qualified prospective purchasers than both Scott & Katrina Mitchell.
Scott & Katrina delivered the most professional service, regular communication and advice based on the reality of a tough market in a no nonsense way and our sale went through without a hitch. We’re very pleased with Scott & Katrina’s highly ethical approach to sales and the result of his marketing strategy. We wouldn't be listing any Hervey Bay properties with anyone else in the future.
Regards
Martin and Karen Potter
Dear Scott & Katrina
Denis and I are very impressed with Scott & Katrina's efficient and professional handling of the sale of our property at 3 Jasper Court Urangan. We will definitely recommend your services to anyone looking to sell or buy in Hervey Bay in future. We sincerely thank you for your courteous attention.
Jan and Denis Cleary
Mrs. Amy Stevens
PO Box 7118
Urangan QLD 4655
Scott & Katrina Mitchell sold a property to my husband and myself, and in so doing, restored our faith in real estate agents and their industry. Scott astonished us by showing as much dedication to us, the buyers, as he did to the sellers he represented. He was extremely knowledgeable and genuinely cared about our situation and about our satisfaction with the property. Scott dropped everything at moment's notice on several occasions to accommodate our sudden requests for inspections and even achieved an early settlement date for us. His attention to detail, his compassion and his positive attitude made the entire settlement period an absolute pleasure. Scott and his wife Katrina even took time out of their busy schedules to assist us with various aspects of our move after settlement had occurred. If you are thinking of selling or purchasing a property in Hervey Bay, Scott & Katrina Mitchell's talents deserve your consideration.
Sincerely,
Amy Stevens
To
Scott & Katrina
Yahoo, thank you, thank you !
Once Scott & Katrina listed our home it was all systems go .We really do appreciate all of thier help with getting the signage and promotion right, we had a sale in no time, and so glad you were able to be part of our purchase as well.
It was a great experience and hope you’re around when it’s time to sell again. Or, an investment house down the track. I hope you realise how good you are at what you do, not pushy, just honest, goes a long way. Once again Peters and my thanks to you both for a job very well done. See you around town.
Kind Regards
Pam Reid
Reid Removals
07 4128 8102
1800 253 308
admin@reidremovals.com.au
Sellers – Philip & Anna Smith
Hi Scott,
I would just like to say thank you for handling a successful sale for us at 110 Cunningham Street.
It really was terrific service from you & Katrina.You came in with a price that we were both happy with and in fact exceeded my expectations by managing to get 2 buyers that both bid on the property at the same time.
It was a delight to deal with you, in that you kept me informed of what was happening all the way through the sales procedure. Lastly, thank you for advising us to use the Conveyancing Company that you suggested. They too did a terrific job with not too much paperwork or unnecessary communication, but just being efficient.
Be assured that we will use your services again when we buy or sell in Hervey Bay!
Many thanks again,
Philip and Anna Smith
Dear Scott & Katrina
Ken and I were very impressed with Scott & Katrina Mitchell as soon as we listed our property at 25 Sandpiper st River Heads for sale.
Scott & Katrina provided us with all the information regarding the progress of the enquiries, keeping us up to date with interest from potential buyers.Within 2 weeks of having the house on the market, Scott & Katrina had it sold!
Thank you Scott & Katrina Mitchell for your service.
Regards
Mary and Ken Hucker
Dear Scott & Katrina,
Karen and myself would like to thank you very much for the assistance that you have given us in acquiring the sale of 12 Hamer Drive Urangan.
At all times we were impressed by your diligence and enthusiasm in the manner which you went about your business. Over many years we have had several property transactions and have never received better treatment as a Vendor.
Therefore, we would have no hesitation in recommending your services as professional salespersons in Hervey Bay.
Thanking you once again.
Regards
John Brown - Kenilworth Qld.
Dear Scott,
I wanted to write and thank you and your team for your professional and pleasant service when I recently purchased my investment property in Hervey Bay.
You were always very prompt in your responses to my many emails and questions, and went beyond what I would have expected from a Real Estate agent, making enquiries into local trades for work to be done, taking pictures of the property, liaising with my lawyers, and calling me to update me on progress of the settlement as I was not living locally.
Even since the property has settled you have continued to be of service to me and assisted in any way you could. It is very much appreciated and made my whole experience a lot less stressful, it all happened so effortlessly.
You have changed my views on Real Estate agents, and made me feel like you really did care about the sale, not just all about the money and the commissions.
Kind Regards
Cheryl Harris
To
25/05/11
Scott & Katrina Mitchell
RE: Purchase of U7-26 Hunter St Pialba
We are writing to thank both Scott & Katina for their service with purchasing our town house in Pialba recently. We liked your honesty & friendly way in which you conducted your business. You kept us up to date with all the time frames throughout the purchase.
It was nice to get personal service with nothing being too much trouble, going the extra mile without being asked often out of normal trading times. We will recommend your services without hesitation in future & wish you both well in business.
Your Faithfully
Glen & Nichole Wilson
It is our pleasure to recommend Scott & Katrina Mitchell
March 09 we relocated to Western Australia from Queensland.In July 09 we made contact with Scott & Katrina Mitchell to sell our property in Hervey Bay, 2 days later we recieved a realistic property appraisal.
Having given Scott & katrinas the go-ahead through the use of email and fax the property was listed and to our delight 3 1/2 weeks later we had a serious buyer. This property was tenanted at the time which could of been an absolute nightmare being geographically so far away from Hervey Bay but Scott & Katrina organised the removal of some of our belongings from the garage and all the notice requirements to the tenant to vacate the property for the buyer to takeover.
We have no hesitation whatsoever in recommending Scott & katrina Mitchell to anyone looking to acquire or sell a property and would definitely enlist their help in the future should the opportunity arise.
Kathryn and Karl Sharp
To Scott and Katrina,
Just a quick email to say thank you for all your help and patience with our recent property purchase.No sooner had we landed, and we were inspecting our first property. At days end you had shown us through no less than 15 homes, and then backed it up again with a few more the following day, resulting in us finding our dream home.
Your endless supply of honest, local knowledge, pointing out the good the bad and the ugly was priceless.
You are true professionals, with a refreshing can-do attitude.
I know who I'll be using to buy my next property.
See you soon,
Chris and Samm
Hi Scott
Finally, here it is.
To
Scott & Katrina
I would like to provide the following testimonial for your records.
My property had been on the market for nearly 2 years when Scott & Katrina stepped into the picture. Within a few months it was sold. Scott at all times was polite, easy going and a pleasure to deal with. He kept me up to date with what was happening, unlike any of the other agents I had listed with. His advice was 'on the money' and nothing was too difficult for him. I live in Sydney and the property being in Hervey Bay had proved to be difficult with previous agents but Scott & Katrina's professional attitude made the whole thing a snap. I would have no hesitation whatsoever in recommending Scott & Katina to anyone looking to either sell or purchase property in Hervey Bay.
Thanks and regards
Toni Cahill - WIP Pty. Ltd.
Rachel & Andrew Dennis
Who would ever have imagined buying a house on Christmas Eve with Scott & Katrina interstate, would be so easy!
Thanks to Scott & Katrina our negotiations and ultimately our purchase was handled with ease and professionalism obvious from our first dealings with Scott & Katrina. From our initial viewing, and subsequent viewings, to our first offer,
Scott & Katrina were willing and able to answer any questions we had, and I feel we had plenty!
If answers were not on hand, it was not a problem for Scott or Katrina to source and supply the answers within a timely manner.
Thank you both for making our “patch of paradise” purchase a breeze!
Kind regards
Rachel & Andrew Dennis
To whom it may concern,
The recent successful sale of our investment property in Urangan, was attributed to the professional selling abilities of Scott and Katrina Mitchell.Our earlier attempts to sell the property with two other supposed high profile agents in Hervey Bay, resulted in nothing but costs, and fees that did nothing.In total frustration, we even tried to sell the property ourselves with no result.
As soon as we signed up with Scott and Katrina, they moved promptly and professionally into a successful marketing campaign, and achieved a great result in a very short time.We are more than happy to offer this testimonial as confirmation of our complete satisfaction with their real estate selling capabilities.
Yours
Graham J Tomlinson
Dear
Scott & katrina
I have had the pleasure of dealing with you and Katrina for more than 5 years. You have been a pleasure to deal with at all times. You are very easy to communicate with and have always kept me up to date with matters on selling my properties.
I have dealt with a lot of agents and it is very hard to actually come across with someone you can have a bond and you can see they are really looking out for your interests and work sincerely. That’s why I choose you to sell this property at 22 William St Urangan and our other investment properties over the last 5 years.
I also wish to note that your assistant Christabelle Lim was very helpful when you were away in Brisbane and I needed some assistance with matters on the property at William St. I called in the morning to get some measurements for curtains for the windows and she called me back with the details by lunch time now that’s service for you. I needed this information urgently as I had someone bringing up the curtains to install at the home from the Gold Coast the same day. Christabelle also kept me always update with what was happening at all times via email and phone during the inspections and sale negotiations.
I would have no problems in recommending your sales team to anyone I would come in contact with buying or selling their home in Hervey Bay.Thanks Scott and Katrina wishing you all the best for your agency and your team in future.
Thanks again
Snezana Mihaljcic
Dear Scott and Katrina
On behalf of the family it gives me great pleasure to thank you both for your expert and encouraging work in marketing and selling our house at 14 Lido Parade Urangan.
I very much appreciated your practical advice and your instant availability and your regular updates during the time the house was on the market.The family agrees you were a good sales team and we are very glad that we decided to entrust the process to you.
I think you recognised that it was quite an emotional experience for all of us and your steady and consistent engagement helped keep us balanced and on track.
Best wishes
Colleen Milling
